Uses of Interface
psdi.app.ticket.TicketRemote

Packages that use TicketRemote

Package	Description
psdi.app.labor	The Labor package includes Mbos related to those who perform work.
psdi.app.ticket	The Ticket package contains Mbos related to Service Desk applications.

Uses of TicketRemote in psdi.app.labor

Methods in psdi.app.labor that return TicketRemote

Modifier and Type	Method and Description
TicketRemote	LabTrans.getTicketForUpdate()

Uses of TicketRemote in psdi.app.ticket

Subinterfaces of TicketRemote in psdi.app.ticket

Modifier and Type	Interface and Description
interface	IncidentRemote Remote Interface to the Incident object.
interface	ProblemRemote Remote Interface to the Problem object.
interface	SRRemote Remote Interface to the SR object.

Classes in psdi.app.ticket that implement TicketRemote

Modifier and Type	Class and Description
class	Incident The MBO to represent a Incident.
class	Problem The MBO to represent a problem.
class	SR The MBO to represent a SR.
class	Ticket MBO to represent a Ticket.pro See the Ticket package description for details.

Methods in psdi.app.ticket with parameters of type TicketRemote

Modifier and Type	Method and Description
void	TicketServiceRemote.changeStatus(TicketRemote ticket, java.lang.String status, java.util.Date date, java.lang.String memo)
void	TicketService.changeStatus(TicketRemote ticket, java.lang.String status, java.util.Date date, java.lang.String memo) Service Method used to change status.
void	TicketService.createNewWorkorder(TicketRemote ticket) Service method to create a workorder from the sr and set the SR to In Progress
void	TicketServiceRemote.createWorkorder(TicketRemote ticket, java.lang.String siteid) Service method to create a workorder from the sr.
void	TicketService.createWorkorder(TicketRemote ticket, java.lang.String siteid) Service method to create a workorder from the sr.