| Package | Description |
|---|---|
| psdi.app.labor |
The Labor package includes Mbos related to those who perform work.
|
| psdi.app.labor.virtual | |
| psdi.app.ticket |
The Ticket package contains Mbos related to Service Desk applications.
|
| Class and Description |
|---|
| FldTicketId
Common Validation Class for: Ticket Identifier
The constructor takes a name of a TICKET criteria - as defined in TicketService.initCriteriaList. |
| TicketRemote
Remote interface to the Ticket object.
|
| Class and Description |
|---|
| FldTicketId
Common Validation Class for: Ticket Identifier
The constructor takes a name of a TICKET criteria - as defined in TicketService.initCriteriaList. |
| Class and Description |
|---|
| FldTicketId
Common Validation Class for: Ticket Identifier
The constructor takes a name of a TICKET criteria - as defined in TicketService.initCriteriaList. |
| GuestTrustCache |
| IncidentRemote
Remote Interface to the Incident object.
|
| IncidentSetRemote
Remote Interface to the Incident set.
|
| OwnerHistoryRemote
Remote interface to the OwnerHistory object.
|
| OwnerHistorySetRemote
Remote Interface to the set of OwnerHistorys.
|
| PostCommitUpdateWorkView
This class listen for the ticket or work order to be committed, and then
update the workview.
|
| ProblemRemote
Remote Interface to the Problem object.
|
| ProblemSetRemote
Remote Interface to the Problem set.
|
| RecordSLARemote
Remote interface to the RecordSLA object.
|
| RecordSLASetRemote
Remote Interface to the set of RecordSLAs.
|
| RelatedRecordRemote
Remote interface to the RelatedRecord object.
|
| RelatedRecordSetRemote
Remote Interface to the set of RelatedRecord objects
|
| SRRemote
Remote Interface to the SR object.
|
| SRSetRemote
Remote Interface to the SR set.
|
| TemplateStatusRemote
Remote interface to the Ticket Status object.
|
| TemplateStatusSetRemote
Remote Interface to the set of TemplateStatus objects
|
| Ticket
MBO to represent a Ticket.pro
See the Ticket package description for details.
|
| TicketAssetRemote
Remote interface to the TicketAsset object.
|
| TicketAssetSetRemote
Remote Interface to the set of TicketAsset objects
|
| TicketRemote
Remote interface to the Ticket object.
|
| TicketServiceRemote |
| TicketSet
Represents a set of Tickets.
|
| TicketSetRemote
Remote Interface to the set of Tickets.
|
| TicketSpecRemote
Remote Interface to the TicketSpec object.
|
| TicketSpecSetRemote
Remote Interface to the set of TicketSpecSet objects.
|
| TKStatusRemote
Remote interface to the Ticket Status object.
|
| TKStatusSetRemote
Remote Interface to the set of TKStatus objects
|
| TKTemplateRemote
Remote Interface to the Ticket Template object.
|
| TKTemplateSetRemote
Remote Interface to the Ticket Template set.
|
| TKTemplateSpecRemote
Remote Interface to the TkTemplateSpec object.
|
| TKTemplateSpecSetRemote
Remote Interface to the set of TkTemplateSpecSet objects.
|
| TKTempltActivityRemote
Remote Interface to the Ticket Template Activity object.
|
| TKTempltActivitySetRemote
Remote Interface to the Ticket Template Activity set.
|
| TKTempltActySpecRemote
Remote Interface to the TkTempltActySpec object.
|
| TKTempltActySpecSetRemote
Remote Interface to the set of TKTempltActySpecSet objects.
|
| WorkLogRemote
Remote interface to the WorkLog object.
|
| WorkLogSetRemote
Remote Interface to the set of WorkLogs.
|
| WorkViewRemote
Remote interface to the WorkView object.
|
| WorkViewSetRemote
Remote Interface to the set of WorkViews.
|