psdi.webclient.beans.servicedesk

Class SearchBean

java.lang.Object

psdi.webclient.system.beans.WebClientBean

psdi.webclient.system.beans.DataBean

psdi.webclient.system.beans.AppBean

psdi.webclient.beans.servicedesk.SearchBean

All Implemented Interfaces:

java.util.EventListener, javax.servlet.http.HttpSessionBindingListener, DataBeanListener

public class SearchBean
extends AppBean

Field Summary

Fields inherited from class psdi.webclient.system.beans.AppBean

bookmarkBean, DIRECTPRINT_LINK, DIRECTPRINT_WATTACH_LINK, LOG_CATEGORY, LONG_OP_INPRG, LONG_OP_READY, noResultSet, qbeBean, QUERY_ALL, QUERY_ALL_BOOKMARKS, QUERY_KEY, QUERY_NONE, QUICK_LINK, quickFindRemote, resultsBean

Fields inherited from class psdi.webclient.system.beans.DataBean

ALL_BOOKMARKS, ALL_RECORDS, alwaysSelected, app, appDefaultValues, appName, appWhere, ATTR_COLUMN, ATTR_DEFAULT, ATTR_QBE, ATTR_READONLY, ATTR_REFRESH_TABLE, ATTR_REQUIRED, ATTR_RESET, attributes, boundAttributes, boundInputs, closingBean, conditionallyRequired, creatingEvent, currentQuery, currentQueryDescription, currentRecordData, currentRow, defaultDynamicQbe, defaultOrderBy, defaultQbe, defaultUserValues, descAttributeId, designerMboName, dialogReferences, dynamicDefaults, emptyOnClear, ermEntity, esigvalidated, eventrow, fetchData, globalAppTableRetain, hasTableData, hasUnappliedAppDefaults, hasUnappliedQbeDefaults, keyAttribute, keyAttributes, lastEventHandled, lastfetchedindex, listeners, listTableModified, listTableRetain, MAX_TABLEROWS, mboName, mbosetfromzombie, mboSetRemote, multiQbe, newRowUnedited, orderBy, parent, parentRelationship, propCache, qbeAttributes, qualrestrict, queryDescBeforeReviseAction, queryNameBeforeReviseAction, refreshList, refreshQbe, removeOnCancel, requiredFields, resetList, resetRemote, returnAttribute, returnComponent, returnComponentlId, ROW_DELETE, ROW_IGNORE, ROW_INSERT, ROW_MODIFY, rowsperpage, saveCount, savedFilterSettings, savedQbeAttributes, screenDesignMode, smartFillValue, startEmpty, startrow, TABLE_ALL_SELECTED, TABLE_AT_FIRST_PAGE, TABLE_AT_FIRST_ROW, TABLE_AT_LAST_PAGE, TABLE_AT_LAST_ROW, TABLE_DETAILS_EXPANDED, TABLE_EXPANDED, TABLE_FILTER_EXPANDED, TABLE_FILTERED, TABLE_REFRESH_ALL_ROWS, TABLE_REFRESH_FILTER, TABLE_REFRESH_ROW, TABLE_REFRESH_TITLE, TABLE_ROW_CHANGED, TABLE_START_EMPTY, TABLE_SUBSELECT_ON, TABLE_USE_SUBSELECT, tableAttributes, tableData, tableDataInvalid, tableStateFlags, userQbeNotCommited, userWhereClause, zombieData

Fields inherited from class psdi.webclient.system.beans.WebClientBean

clientSession, creator, EVENT_CONTINUE, EVENT_HANDLED, EVENT_STOP_ALL, id, sessionContext

Constructor Summary

Constructors

Constructor and Description
SearchBean()

Method Summary

Modifier and Type	Method and Description
int	clear()
int	clearsr()
int	filterByLinearAssets() This method launches a dialog to find SRs based on Linear asset and related fields.
int	find()
boolean	hasSigOptionAccess(int row, java.lang.String sigOption) The default implementation of this method is returning false the first time it is rendering and true afterwards (on refresh) for the "description field".
protected void	initialize() Used within the SearchSolution Dialog from the Power Apps.
int	returnSolution()
int	searchsr()
int	selectrecord()
int	servicelog()

Methods inherited from class psdi.webclient.system.beans.AppBean

addrow, appinfo, autoInitiateWorkflow, BOOKMARK, canExit, canSaveBasedOnLocks, CLEAR, clearfilter, convertPortalParameters, DELETE, DUPLICATE, ensureRecord, fireStructureChangedEvent, FLTRLASET, getAppInfo, getBookmarkBean, getCurrentQueryDescription, getCurrentQueryName, getCurrentRow, getKPIId, getKPISelect, getKPIWhere, getMboSet, getPortalEvent, getQueryOption, getQuickFindRemote, getRecordLockProperties, getResultsBean, gotoTab, gotoTab, hasModifications, hasSaveAccess, hasSigOptionAccess, hasStartRecord, HELPWF, inboxwf, initializeApp, initQuickFIndRemote, insert, INSERT, isEmpty, isUserWhereClauseThroughIntegration, launchwf, MODIFYSLAS, moveToUniqueId, NAVHISTORY, NEXT, notExist, PREVIOUS, RECORDLOCK, RECUNLOCK, refreshFieldErrors, reset, RESULTS, returnnovalue, returntoapp, returnwithvalue, ROUTEWF, RUNAREPORT, RUNREPORTBYNAME, RUNREPORTS, save, SAVE, saveattachment, saveYesNoCheck, saveYesNoInteractionCheck, SEARCHATTR, SEARCHMORE, SEARCHWHER, setCurrentQueryName, setDefaultQbe, setFilterCleared, setKPIId, setQueryOption, setupBean, setupBean, setUserWhereClauseThroughIntegration, STOPWF, STRECLOCK, structureChangedEvent, submitPrintJob, toBeSaved, toggledeleterow, updateForRecordLock

Methods inherited from class psdi.webclient.system.beans.DataBean

_useAllBookmarksQuery, _useAllRecsQuery, _usequery, addAttribute, addConditionalProperties, addDialogReference, addListener, addQbeAttribute, addSigOption, afterSetValue, applyValuesToSharedAttributes, applyValuesToSharedAttributes, asyncLocked, bindComponent, boundToTable, buildPortalMsg, callBeanMethod, callBeanMethod, callBeanMethod, callBeanMethod, callMethod, callMethod, callMethod, callMethod, callRemoteMethod, callRemoteMethod, cancelDialog, canCloseBean, canFetchData, changeRequiredField, checkAndDistributeRequiredError, checkESigAuthenticated, checkForAppError, checkMethodAccess, cleanup, clearBean, clearQbeAttributes, clearSavedFilterSettings, clearSavedQbeSettings, close, copytonewrow, count, dataChangedEvent, delete, delete, deleteAndRemove, deleteAndRemove, displaycount, duplicateMbo, execute, fetchRecordData, fetchTableData, fetchTableData, filterrows, findAndCallMethod, fireChildChangedEvent, fireDataChangedEvent, fireDataChangedEvent, fireStructureChangedEvent, getAppWhere, getAttributes, getBoolean, getBoolean, getCacheRowIndex, getColumnDate, getColumnString, getCompleteWhere, getConditionalProperties, getDataAsArray, getDataAsArray, getDataList, getDataList, getDataList, getDataList, getDataListFromMboSetRemote, getDate, getDefaultOrderBy, getDefaultValue, getDescAttributeId, getEndRow, getEventRowIndex, getKeyAttribute, getKeyAttributes, getLastEventHandled, getLastFetchIndex, getList, getList, getList, getLockedByDisplayName, getMbo, getMbo, getMboForUniqueId, getMboName, getMboOrZombie, getMboRowIndex, getMboSetData, getMboSetFromSmartFind, getMboSetFromSmartFind, getMboSetFromSmartFind, getMboSetRemote, getMboValueData, getMboValueData, getMboValueInfo, getMXSession, getNullRequiedFields, getOrderBy, getPageEndRow, getPageRowCount, getPageStartIndex, getParent, getParentRelationship, getQbe, getQbe, getQbeAttributes, getQueryDescBeforeReviseAction, getQueryNameBeforeReviseAction, getRemoteForDownload, getRemoteForLookup, getReturnAttribute, getReturnComponent, getReturnComponentId, getReturnControlId, getRowIndexFromEvent, getSavedFilterSettings, getSelectedDataAsArray, getSelectedDataAsArray, getSelection, getShowDetails, getSmartFillValue, getSortOrder, getString, getString, getTableAttributes, getTableOffset, getTableStateFlags, getTitle, getUIERMEntity, getUniqueIdFromSmartFill, getUniqueIdFromSmartFill, getUniqueIdName, getUniqueIdValue, getUserAndQbeWhere, getUserWhere, getWarnings, getWorkflowDirections, getZombie, getZombieMboValueData, handleRemoteException, handleRequiredFieldException, hasLongDescriptionText, hasLongDescriptionText, hasMboSetRemote, hasPageRows, hasRow, hasSameMboSet, hasSigOptionAccess, hierarchicalmove, highlightrow, highlightrow, insert, insertAtEnd, instantdelete, invalidateTableData, isAppTableRetain, isAttribute, isAttributeHidden, isAttributeHidden, isColumnSorted, isListTableModified, isListTableRetain, isLookupMultiSelect, isMboHidden, isMboHidden, isMboSetSame, isModifiedRow, isModifiedRow, isNewRow, isNewRow, isNewRowUnedited, isRowDeleted, isRowLocked, isSelected, isSubSelect, isTableAttribute, isTablePostionMarked, isTableRowSelected, isTableStateFlagSet, listenerChangedEvent, madeRequiredConditionally, markTablePosition, moveTo, moveToMboFromDataBean, needToAuthenticate, next, nextrow, positionState, preSaveChecks, previous, prevrow, propagateRequired, queryAllBookmarks, queryAllRecs, refreshTable, registerDynamicControlsWithERM, reloadTable, removeDialogReference, removeListener, removeRowOnCancel, rePosition, reserveOnePair, resetDataBean, resetJSPFlags, resetQbe, resetWithSelection, restoreSavedQbeSettings, retainPosition, returnLookupValue, returnLookupValue, returnLookupValue, returnLookupValue, save, saveCurrentQbeSettings, scrollnext, scrollprev, select, select, selectAll, selectRows, sendRefreshTable, setApp, setApp, setAppDefault, setAppDefaults, setApplicationError, setAppWhere, setAsyncLock, setAttributes, setCurrentQueryDescription, setCurrentRecordData, setCurrentRow, setDate, setDate, setDate, setDefaultOrderBy, setDefaultValue, setDefaultValue, setDescAttributeId, setDynamicAppDefaults, setDynamicDefault, setDynamicQbeDefaults, setEmptyOnClear, setERMOnMboSet, setEsigValidated, setEventRowIndex, setfiltervalue, setLastEventHandled, setListTableModified, setListTableRetain, setMboName, setNewRowUnedited, setOrderBy, setPageRowCount, setParent, setQbe, setQbe, setQbe, setQbe, setQbe, setQbeAttributes, setQbeCaseSensitive, setQbeDefaults, setQbeExactMatch, setQueryBySiteQbe, setQueryDescBeforeReviseAction, setQueryNameBeforeReviseAction, setRemoveOnCancel, setReturnAttribute, setReturnComponent, setReturnComponentId, setReturnControlId, setShowDetails, setSmartFillValue, setTableFlag, setupNonPersistent, setUserDefaults, setUserWhere, setvalue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValueFromComponent, smartFill, smartFill, sort, sort, sortcolumn, sortcolumn, sqlwhere, toggledetailstate, toggleselectallrows, toggleselectrow, toString, turnEmptyStateOn, unbindComponent, undelete, undelete, unselect, unselect, unselectAll, useAllBookmarksQuery, useAllRecsQuery, useqbe, usequery, useQuery, useStoredQuery, validate, validateChildren, validateClause, validateMbo, validateRow, valueBound, valueUnbound

Methods inherited from class psdi.webclient.system.beans.WebClientBean

getCreator, getId, setCreator, setId

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, wait, wait, wait

Constructor Detail

SearchBean

public SearchBean()

Method Detail

initialize

protected void initialize()
                   throws MXException,
                          java.rmi.RemoteException

Used within the SearchSolution Dialog from the Power Apps. Passes the tickets classification and querying solutions using that classification.

Overrides:

initialize in class AppBean

Throws:

MXException

java.rmi.RemoteException

searchsr

public int searchsr()
             throws MXException,
                    java.rmi.RemoteException

Throws:

MXException

java.rmi.RemoteException

clearsr

public int clearsr()
            throws MXException,
                   java.rmi.RemoteException

Throws:

MXException

java.rmi.RemoteException

clear

public int clear()
          throws MXException,
                 java.rmi.RemoteException

Throws:

MXException

java.rmi.RemoteException

selectrecord

public int selectrecord()
                 throws MXException,
                        java.rmi.RemoteException

Overrides:

selectrecord in class DataBean

Throws:

MXException

java.rmi.RemoteException

find

public int find()
         throws MXException,
                java.rmi.RemoteException

Overrides:

find in class AppBean

Throws:

MXException

java.rmi.RemoteException

returnSolution

public int returnSolution()
                   throws MXException,
                          java.rmi.RemoteException

Throws:

MXException

java.rmi.RemoteException

filterByLinearAssets

public int filterByLinearAssets()
                         throws MXException,
                                java.rmi.RemoteException

This method launches a dialog to find SRs based on Linear asset and related fields.

Returns:

Throws:

MXException

java.rmi.RemoteException

hasSigOptionAccess

public boolean hasSigOptionAccess(int row,
                                  java.lang.String sigOption)
                           throws java.rmi.RemoteException,
                                  MXException

The default implementation of this method is returning false the first time it is rendering and true afterwards (on refresh) for the "description field". This is behaving inconsistently. This seems to be related to the way the search fields are used for the solution self service application. It looks like this method is not prepared for handling scenarios where the element has to be rendered before list started processing the elements. This implementation will get the not yet saved MBO at position 0 if the row index is less than 0, and check the save rights using that MBO. This is part of the fix for issues 08-13101 and 08-10052.

Overrides:

hasSigOptionAccess in class AppBean

Parameters:

row - - The index of the mbo to do the check on.

sigOption - - The sigoption that will be checked to see if the user has privileges for it, for the given Mbo.

Throws:

java.rmi.RemoteException

MXException

See Also:

DataBean.hasSigOptionAccess(int, String), AppInstance.allowPageEdits()

servicelog

public int servicelog()
               throws MXException,
                      java.rmi.RemoteException

Throws:

MXException

java.rmi.RemoteException