psdi.app.ticket

Class TicketSet

java.lang.Object

psdi.mbo.MboSet

psdi.app.ticket.TicketSet

All Implemented Interfaces:

java.rmi.Remote, TicketSetRemote, MboAccessInterface, MboConstants, MboSetRemote, MaxRemoteProxy, Transactable, FixedLoggerNames, FixedLoggers

Direct Known Subclasses:

IncidentSet, ProblemSet, SRSet

public class TicketSet
extends MboSet
implements TicketSetRemote

Represents a set of Tickets.

Field Summary

Fields inherited from class psdi.mbo.MboSet

dmDeploySet, dmDeploySkipFieldValidation, fetchStopLimitEnabled, LOOKUPMAXROW, maxSorterSize, mboCountCleanuplist, mboVec, mrdVec, perfStats, strNoBaseLangValueEntered, toBeSaved

Fields inherited from interface psdi.app.ticket.TicketSetRemote

ACTIVITY, AFFECTEDPERSON, ALLMULTIASSETLOCCI, COMMLOG, FAILUREREMARK, FAILUREREPORT, LABOR, LABTRANS, MULTIASSETLOCCI, ORIGTICKET, ORIGWO, OWNERHISTORY, OWNERPERSON, PERSON, RELATEDGLOBALREC, RELATEDRECORD, RELATEDTICKET, RELATEDWO, SLARECORDS, TICKET, TICKETPRIMARYASSET, TKCHANGESTATUS, TKFAILLIST, TKGRANDTOTAL, TKRELATEDTOGLOBAL, TKSERVICEADDRESS, TKSTATUS, TKTEMPLATE, TKTOTAL, WOACTIVITY, WORKLOG, WORKORDER, WORKVIEW

Fields inherited from interface psdi.mbo.MboSetRemote

INSERTONLY, INSERTORUPDATE, UPDATEONLY

Fields inherited from interface psdi.mbo.MboConstants

ALLROWS, CHANGEDBY_USER, COUNT_ADDITIONS, COUNT_AFTERSAVE, COUNT_DATABASE, COUNT_DELETED, COUNT_EXISTING, DBCONFIG, DELAYVALIDATION, DELAYVALIDATIONONLY, DISCARDABLE, GOTCOMPLETEWHERE, HIDDEN, NO_RELATEDMBOS_OF_OWNERSCHILDREN_FETCH, NOACCESSCHECK, NOACTION, NOADD, NOCOMMIT, NODELETE, NONE, NOOVERWRITE, NOSAVE, NOSETVALUE, NOUPDATE, NOVALIDATION, NOVALIDATION_AND_NOACTION, NOVALIDATION_AND_NOACTION_ALLOWCROSSOVER, READONLY, REBUILD, REQUIRED, SAMEVALUEVALIDATION, SETBYPARENT, USER

Fields inherited from interface psdi.util.logging.FixedLoggers

APPLOGGER, CRONTASKLOGGER, CRONTASKMGRLOGGER, CRONTASKMGRSQLLOGGER, DBCONNECTIONLOGGER, DDLOGGER, DMLOGGER, EVENTLOGGER, EXCEPTIONLOGGER, MAILLOGGER, MAXIMOLOGGER, MTLOGGER, NULLMBOPOINTER, SECURITY, SENDFAILEDLOGGER, SERVICELOGGER, SQLLOGGER

Fields inherited from interface psdi.util.logging.FixedLoggerNames

appenderPrefix, LOGGERNAME_APP, LOGGERNAME_CRONTASK, LOGGERNAME_CRONTASKMGR, LOGGERNAME_DBCONNECTION, LOGGERNAME_DD, LOGGERNAME_DM, LOGGERNAME_DMPREVIEW, LOGGERNAME_EVENT, LOGGERNAME_EXCEPTION, LOGGERNAME_MAIL, LOGGERNAME_MAXIMO, LOGGERNAME_MT, LOGGERNAME_NULLMBOPOINTER, LOGGERNAME_SECURITY, LOGGERNAME_SENDFAILED, LOGGERNAME_SERVICE, LOGGERNAME_SQL, LOGGERNAME_SQL_CRONTASKMGR, LOGGERNAME_TXN, loggerPrefix

Constructor Summary

Constructors

Constructor and Description
TicketSet(MboServerInterface ms) Construct the set

Method Summary

Modifier and Type	Method and Description
void	canAdd() Tickets may be added to a set which is owned by a Ticket which may not own other Tickets.
void	filterByLinearAsset(MboSetRemote fltrSet) This method filters SR records by Linear asset.
boolean	getCurrent() Gets the current setting which was set by the user.
boolean	getHistory() Get method to show only closed Tickets.
protected Mbo	getMboInstance(MboSet ms) Generate a new Ticket object
java.util.Hashtable	getOriginalTicketQbe()
java.lang.String	getOriginalTicketUserWhere()
java.lang.String	getUserPrefWhere() Overrides the MboSet getUserPrefWhere() to return a userpref where clause which is appended to the existing whereClause.
void	setCurrent(boolean currentTickets) Sets the userpref current setting.
void	setHistory(boolean historyTikcets) Sets the userpref history setting.
void	setOriginalTicketQbe(java.util.Hashtable inQbe)
void	setOriginalTicketUserWhere(java.lang.String inWhere)

Methods inherited from class psdi.mbo.MboSet

abortSql, add, add, addAliasForML, addAliasForML, addAtEnd, addAtEnd, addAtIndex, addAtIndex, addFakeAtEnd, addFederatedMboToSorter, addJoinedAttribute, addMbo, addMbo, addSubQbe, addSubQbe, addSubQbe, addSubQbe, addToEndOfSelectStatement, addWarning, addWarnings, appendToWhere, applyAppSpecificAuthorization, applyRowSecurity, avg, cancelAndClose, checkMethodAccess, checkMethodAccess, cleanup, clear, clearBatchedPreparedStmt, clearBatchedPreparedStmts, clearESigTransactionIdThread, clearESigTransIDForAdmin, clearIgnoredAutokeyAttrs, clearLongOpPipe, clearToBeSaved, clearTransactionReference, clearWarnings, close, commit, commitTransaction, copy, copy, copy, copyForDM, count, count, countAndCleanup, countAndCleanup, deleteAll, deleteAll, deleteAndRemove, deleteAndRemove, deleteAndRemove, deleteAndRemove, deleteAndRemove, deleteAndRemoveAll, deleteAndRemoveAll, deleteMbo, determineRequiredFieldsFromERM, dump, earliestDate, enableMethod, executeBatch, fetchNext, findAllNullRequiredFields, findByIntegrationKey, findKey, fireEventsAfterDB, fireEventsAfterDBCommit, fireEventsBeforeDB, forceDBSort, getAllAppAlwaysFieldFlags, getAllowQualifiedRestriction, getAlwaysFlags, getAlwaysFlags, getApp, getAppAlwaysFieldFlags, getAppWhere, getAttrRestrictions, getBoolean, getByte, getBytes, getClientLocale, getClientTimeZone, getCompleteWhere, getCurrentPosition, getDate, getDBFetchMaxRows, getDefaultValue, getDefaultValueHash, getDouble, getERMEntity, getESigTransactionId, getExcludeMeFromPropagation, getFlags, getFloat, getFromClause, getIgnoredAutokeyAttrs, getInsertCompanySet, getInsertItemSet, getInsertOrg, getInsertSite, getInt, getJspDefaultValueHash, getKeyAttributes, getList, getList, getLong, getMaxAppsWhere, getMaxMessage, getMbo, getMbo, getMboCtx, getMboForUniqueId, getMboLogger, getMboServer, getMboSetData, getMboSetData, getMboSetInfo, getMboSetRetainMboPositionData, getMboSetRetainMboPositionInfo, getMboSetValueData, getMboSetValueData, getMboValueData, getMboValueData, getMboValueData, getMboValueInfoStatic, getMboValueInfoStatic, getMessage, getMessage, getMessage, getMessage, getMLFromClause, getMultiSiteWhere, getMXTransaction, getName, getOrderBy, getOwner, getParentApp, getPreparedStmt, getProfile, getProxy, getQbe, getQbe, getQbe, getQbeSiteAuthorization, getQbeWhere, getQualifiedWhere, getQueryTimeout, getRelationName, getRelationship, getRetainRecordLimit, getRowRestrictions, getSecurityLogger, getSelectClause, getSelectClause, getSelection, getSelectionWhere, getSelectWhereClause, getSetOrderByForUI, getSharedMboSet, getSize, getSkipFirstNRows, getSqlLogger, getSQLOptions, getString, getTranslator, getTxnPropertyMap, getUserAndQbeWhere, getUserInfo, getUserName, getUserWhere, getUserWhere, getWarnings, getWhere, getZombie, handleMLMbo, handleMLMbo, hasMLQbe, hasQbe, hasWarnings, ignoreAutokeyAttr, ignoreAutokeyAttr, ignoreQbeExactMatchSet, includeRelatedMbosOfOwnersChildren, incrementDeletedCount, init, init, initDataDictionary, insertDeltaRow, insertMbo, isBasedOn, isClosed, isDeltaStorage, isDMDeploySet, isDMSkipFieldValidation, isDownloadSet, isEAuditFieldModified, isEAuditNeeded, isEmpty, isESigFieldModified, isESigNeeded, isESigNeeded, isFlagSet, isIgnoreQbeExactMatchSet, isInMemorySort, isJoinedAttribute, isLookup, isNull, isQbeCaseSensitive, isQbeExactMatch, isRetainMboPosition, isRetainRecordEnabled, isTableDomainLookup, latestDate, locateMbo, logESigVerification, logRowUpdatedException, max, min, moveFirst, moveLast, moveNext, movePrev, moveTo, moveToKey, newMboIndex, notExist, positionState, processML, remove, remove, remove, removeAllJoinedAttributes, removeCtx, removeJoinedAttribute, reset, resetForRefreshOnSave, resetQbe, resetWithSelection, rollback, rollbackToCheckpoint, rollbackToCheckpoint, rollbackTransaction, save, save, save, save, saveMbos, saveTransaction, select, select, select, selectAll, setAllowQualifiedRestriction, setApp, setAppAlwaysFieldFlag, setAppWhere, setAutoKeyFlag, setBindValueAsBytes, setDBFetchMaxRows, setDefaultOrderBy, setDefaultValue, setDefaultValue, setDefaultValues, setDefaultValues, setDiscardableFlag, setDMDeploySet, setDMSkipFieldValidation, setDownloadSet, setEAuditFieldModified, setERMEntity, setESigFieldModified, setExcludeMeFromPropagation, setFederatedResources, setFlag, setFlag, setFlags, setInsertCompanySet, setInsertItemSet, setInsertOrg, setInsertSite, setLastESigTransId, setLogLargFetchResultDisabled, setMboCtx, setMboSetInfo, setMXTransaction, setNoNeedtoFetchFromDB, setNoSaveFlag, setOrderBy, setOrderByNVL, setOverrideSelectClause, setOverrideSelectFromClause, setOverrideSelectWhereClause, setOwner, setPreserveOrderByCase, setProxy, setQbe, setQbe, setQbe, setQbe, setQbe, setQbeCaseSensitive, setQbeCaseSensitive, setQbeExactMatch, setQbeExactMatch, setQbeOperatorOr, setQueryBySiteQbe, setQueryTimeout, setRelationName, setRelationship, setRequiedFlagsFromERM, setRetainMboPosition, setSetOrderByForUI, setSkipFirstNRows, setSQLOptions, setTableDomainLookup, setTxnPropertyMap, setupLongOpPipe, setUserWhere, setUserWhereAfterParse, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValueNull, setValueNull, setWhere, setWhereQbe, smartFill, smartFill, smartFind, smartFind, smartFind, smartFind, sort, splitOrderBy, startCheckpoint, startCheckpoint, sum, toBeSaved, undeleteAll, undoTransaction, unselect, unselect, unselect, unselectAll, updateMbo, updateMboSetRetainMboPositionData, updateRelatedMboSetRetainMboPositionData, useStoredQuery, validate, validateTransaction, verifyESig

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface psdi.mbo.MboSetRemote

abortSql, add, add, addAtEnd, addAtEnd, addAtIndex, addAtIndex, addFakeAtEnd, addSubQbe, addSubQbe, addSubQbe, addSubQbe, addWarning, addWarnings, checkMethodAccess, cleanup, clear, clearLongOpPipe, close, commit, copy, copy, copyForDM, count, count, deleteAll, deleteAll, deleteAndRemove, deleteAndRemove, deleteAndRemove, deleteAndRemove, deleteAndRemove, deleteAndRemoveAll, deleteAndRemoveAll, determineRequiredFieldsFromERM, earliestDate, fetchNext, findAllNullRequiredFields, findByIntegrationKey, findKey, getApp, getAppAlwaysFieldFlags, getAppWhere, getCompleteWhere, getCurrentPosition, getDBFetchMaxRows, getDefaultValue, getERMEntity, getESigTransactionId, getExcludeMeFromPropagation, getFlags, getKeyAttributes, getList, getList, getMaxMessage, getMbo, getMbo, getMboForUniqueId, getMboSetData, getMboSetData, getMboSetInfo, getMboSetRetainMboPositionData, getMboSetRetainMboPositionInfo, getMboSetValueData, getMboValueData, getMboValueData, getMboValueData, getMboValueInfoStatic, getMboValueInfoStatic, getMessage, getMessage, getMessage, getMessage, getMLFromClause, getMXTransaction, getName, getOrderBy, getOwner, getParentApp, getProfile, getQbe, getQbe, getQbe, getQbeWhere, getQueryTimeout, getRelationName, getRelationship, getSelection, getSelectionWhere, getSetOrderByForUI, getSize, getSQLOptions, getTxnPropertyMap, getUserAndQbeWhere, getUserInfo, getUserName, getUserWhere, getWarnings, getWhere, getZombie, hasMLQbe, hasQbe, hasWarnings, ignoreQbeExactMatchSet, incrementDeletedCount, init, isBasedOn, isDMDeploySet, isDMSkipFieldValidation, isDownloadSet, isEmpty, isESigNeeded, isFlagSet, isQbeCaseSensitive, isQbeExactMatch, isRetainMboPosition, latestDate, locateMbo, logESigVerification, max, min, moveFirst, moveLast, moveNext, movePrev, moveTo, newMboIndex, notExist, positionState, processML, remove, remove, remove, reset, resetQbe, resetWithSelection, rollback, rollbackToCheckpoint, rollbackToCheckpoint, save, save, select, select, select, selectAll, setAllowQualifiedRestriction, setApp, setAppAlwaysFieldFlag, setAppWhere, setAutoKeyFlag, setDBFetchMaxRows, setDefaultOrderBy, setDefaultValue, setDefaultValue, setDefaultValues, setDMDeploySet, setDMSkipFieldValidation, setDownloadSet, setERMEntity, setESigFieldModified, setExcludeMeFromPropagation, setFlag, setFlag, setFlags, setInsertCompanySet, setInsertItemSet, setInsertOrg, setInsertSite, setLastESigTransId, setLogLargFetchResultDisabled, setMboSetInfo, setMXTransaction, setNoNeedtoFetchFromDB, setOrderBy, setOwner, setQbe, setQbe, setQbe, setQbe, setQbe, setQbeCaseSensitive, setQbeCaseSensitive, setQbeExactMatch, setQbeExactMatch, setQbeOperatorOr, setQueryBySiteQbe, setQueryTimeout, setRelationName, setRelationship, setRequiedFlagsFromERM, setRetainMboPosition, setSetOrderByForUI, setSQLOptions, setTableDomainLookup, setTxnPropertyMap, setupLongOpPipe, setUserWhere, setUserWhereAfterParse, setWhere, setWhereQbe, smartFill, smartFill, smartFind, smartFind, startCheckpoint, startCheckpoint, sum, toBeSaved, undeleteAll, unselect, unselect, unselect, unselectAll, useStoredQuery, validate, verifyESig

Methods inherited from interface psdi.mbo.MboAccessInterface

getBoolean, getByte, getBytes, getDate, getDouble, getFloat, getInt, getLong, getString, isNull, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValueNull, setValueNull

Methods inherited from interface psdi.txn.Transactable

commitTransaction, fireEventsAfterDB, fireEventsAfterDBCommit, fireEventsBeforeDB, rollbackTransaction, saveTransaction, undoTransaction, validateTransaction

Constructor Detail

TicketSet

public TicketSet(MboServerInterface ms)
          throws MXException,
                 java.rmi.RemoteException

Construct the set

Parameters:

ms - The Mbo Server interface

Throws:

MXException

java.rmi.RemoteException

Method Detail

getMboInstance

protected Mbo getMboInstance(MboSet ms)
                      throws MXException,
                             java.rmi.RemoteException

Generate a new Ticket object

Specified by:

getMboInstance in class MboSet

Parameters:

ms - MboSet

Returns:

the new Ticket object

Throws:

MXException

java.rmi.RemoteException

setHistory

public void setHistory(boolean historyTikcets)
                throws MXException,
                       java.rmi.RemoteException

Sets the userpref history setting.

Parameters:

historyTikcets - The userpref setting for history tickets.

Throws:

MXException

java.rmi.RemoteException

setCurrent

public void setCurrent(boolean currentTickets)
                throws MXException,
                       java.rmi.RemoteException

Sets the userpref current setting.

Parameters:

currentTickets - The userpref setting for current tickets

Throws:

MXException

java.rmi.RemoteException

getHistory

public boolean getHistory()
                   throws MXException,
                          java.rmi.RemoteException

Get method to show only closed Tickets.

Returns:

The userpref setting for history Tickets.

Throws:

MXException

java.rmi.RemoteException

getCurrent

public boolean getCurrent()
                   throws MXException,
                          java.rmi.RemoteException

Gets the current setting which was set by the user.

Returns:

The userpref setting for current Tickets

Throws:

MXException

java.rmi.RemoteException

getUserPrefWhere

public java.lang.String getUserPrefWhere()

Overrides the MboSet getUserPrefWhere() to return a userpref where clause which is appended to the existing whereClause. This is called by the framework to allow any application specific modifications to the whereClause. In this case this method is overridden to support filters on history/current tickets.

Overrides:

getUserPrefWhere in class MboSet

Returns:

The userpref where clause.

See Also:

Show tickets in history?, Show open Tickets?

canAdd

public void canAdd()
            throws MXException

Tickets may be added to a set which is owned by a Ticket which may not own other Tickets.

Overrides:

canAdd in class MboSet

Throws:

MXException

filterByLinearAsset

public void filterByLinearAsset(MboSetRemote fltrSet)
                         throws MXException,
                                java.rmi.RemoteException

This method filters SR records by Linear asset.

Specified by:

filterByLinearAsset in interface TicketSetRemote

Throws:

MXException

java.rmi.RemoteException

getOriginalTicketQbe

public java.util.Hashtable getOriginalTicketQbe()
                                         throws MXException,
                                                java.rmi.RemoteException

Specified by:

getOriginalTicketQbe in interface TicketSetRemote

Throws:

MXException

java.rmi.RemoteException

getOriginalTicketUserWhere

public java.lang.String getOriginalTicketUserWhere()
                                            throws MXException,
                                                   java.rmi.RemoteException

Specified by:

getOriginalTicketUserWhere in interface TicketSetRemote

Throws:

MXException

java.rmi.RemoteException

setOriginalTicketUserWhere

public void setOriginalTicketUserWhere(java.lang.String inWhere)
                                throws MXException,
                                       java.rmi.RemoteException

Specified by:

setOriginalTicketUserWhere in interface TicketSetRemote

Throws:

MXException

java.rmi.RemoteException

setOriginalTicketQbe

public void setOriginalTicketQbe(java.util.Hashtable inQbe)
                          throws MXException,
                                 java.rmi.RemoteException

Specified by:

setOriginalTicketQbe in interface TicketSetRemote

Throws:

MXException

java.rmi.RemoteException